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Shipping & Heritage Handling
Effective Date: April 10, 2025
1. Artisan Handling & Packaging
At Ethnic Elegance, each garment is more than just clothing—it is a piece of Indian heritage. Therefore, we dedicate high care to the packaging process. Every item is steamed, quality-checked for embroidery integrity, and wrapped in acid-free tissue paper before being placed in our signature luxury gift boxes.
2. Processing Timelines
As many of our pieces are handcrafted and hand-finished, processing times may vary:
- Ready-to-Wear: Ships within 2-4 business days.
- Custom Tailored / Made-to-Order: Requires 15-21 business days for master artisan completion.
- Accessories: Ships within 1-3 business days.
3. Global Express Delivery
We partner with premium courier services (DHL Express, FedEx) to ensure secure global transit.
| Region | Estimated Transit | Shipping Details |
|---|---|---|
| India (Domestic) | 2-5 Business Days | Shared by concierge |
| North America (US/CA) | 4-7 Business Days | Contact concierge for exact rates |
| Europe & UK | 5-8 Business Days | Contact concierge for exact rates |
4. Tracking Your Heritage Piece
Once your order has been handed to our logistics partners, you will receive a tracking link via email and WhatsApp. You can follow your piece's journey from our artisans' hands to your doorstep.